Professional Summary

Benjamin Morgan is recognized as one of Canada’s leading crisis and risk communication practitioners. With a foundation built on a 16‑year career as an advanced life support paramedic and a master’s degree in professional communications, he brings a rare blend of operational emergency experience and strategic communication expertise. He has led communication efforts during some of Canada’s most significant disaster events and is known for his engaging, practical, and story‑driven approach to training and public speaking.

Core Expertise

• Crisis and risk communication strategy
• Emergency and disaster response communications
• High‑stakes public information management
• Stakeholder and community engagement
• Training, facilitation, and workshop delivery
• Cross‑sector communication consulting
• Incident management and emergency operations support

Career Highlights

Benjamin’s career includes leading the City of Calgary’s crisis communication efforts during several major emergencies, most notably the 2013 Southern Alberta Floods, which at the time were Canada’s costliest natural disaster and largest peace‑time evacuation. He also guided communications during the 2014 Snowtember event and the 2015 downtown underground vault fire. As a volunteer with Canada Task Force 2, he supported local communication operations during the 2016 Fort McMurray wildfires, later assisting the District of Lillooet during the 2021 forest fire season and the City of Merritt following the devastating 2021 BC Atmospheric River flooding.

His work extends internationally through his role as a Senior Fellow with the Center for Risk Communication in New York City, and he has provided crisis communication consulting and training across a wide range of sectors and global organizations, including the United Nations, Pan American Health Organization, World Bank, and multiple government agencies across Canada, the United States, and abroad.

Education & Certifications

• Masters Degree, Professional Communications
• Advanced Life Support Paramedic (former)

Personal Notes

Benjamin views himself not as a lecturer but as a facilitator of shared learning, a mindset that continues to shape his work with students, clients, and communities. He is known for an engaging presentation style that blends case studies, real‑world stories, and approachable humour.